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Spineless Classics
spinelessclassics.com

Terms and Conditions

Use of website

By using this website you agree to these terms and conditions, which are only available in English.

You warrant to us that you are legally capable of entering into a binding contract and that you have full capacity and authority to commit to these terms.

You may not use this website for any purpose designed to cause distress or damage to any other person, group of people or other entity.

We do not make any guarantees about the accuracy of information on the website but do commit to keeping it as accurate as possible. If you are in doubt, or if you feel that information is misleading or ambiguous, please contact us so we can help you and/or resolve the situation.

To the maximum extent permitted by law, these terms and conditions will not limit or exclude either your or our liability for (a) death or personal injury resulting from negligence or (b) fraud or misrepresentation. No liabilities will be excluded if not permitted by applicable law.

That said, we accept no responsibility for loss or damage caused to you in any way, whether directly or indirectly, by this website and/or its contents or functionality.

By using the website you indemnify us against any damages or costs (including any costs, in particular legal costs, incurred by us in resolving such a dispute) incurred by transgression on your part of these terms and conditions.

None of these terms and conditions shall affect, limit or exclude any statutory rights which you have as a consumer.

Copyright

Copyright exists in the designs, and in elements of the designs, of all material on this website. Some elements of the images on this site, in particular logos and illustrations, are reproduced under license from the copyright holders and may not be reproduced elsewhere without permission from such licensors. Please contact Spineless Classics before republishing material from this website either on another web page, in print or otherwise.

Privacy

We may collect and store information about your computer as provided by your brower, including but not limited to IP address, rough geographical location, links clicked and so on. Such information may be used to change the behaviour of the website to suit your needs, or to direct our marketing strategy.

Any information you pass to us, whether directly (through signing up to the email list, for example) or indirectly (in the case of information passed to us by your chosen payment provider) may be stored in our database and used by our staff to fulfill your order, to decide whether to send you marketing information or to analyse broad purchasing habits in order to direct marketing strategy.

We will not sell or pass on your personally identifiable information to another company, except those involved in providing services to you which you have requested. For example, we will pass your delivery address to the Post Office for the purposes of delivering your parcel but will not sell your email address to an online casino.

Your information will be stored historically on our systems for the purposes of archive. Such systems will be secured to the best of our ability and not made available to the public. By using this website you accept that mistakes do happen and warrant not to pursue us for any damages resulting from exposure of your personal information, whether caused by our negligence or malicious outside intervention.

Cookies

A cookie is a small file saved on your computer and accessible by us, or a third party, for the purposes of tracking your movements from one page to another. Cookies from this website will not include any directly personally identifiable information, but usually only reference numbers or unique identifiers which are useless without access to our private databases.

Session cookies are very short lived and exist only to make sure we keep track of your shopping basket. Longer term cookies record information such as whether you've seen the alternative country website menu, or whether you've clicked to hide our cookie agreement panel at the top of the page.

Third party cookies will be restricted to those placed by trusted providers, currently Google Analytics and Facebook. If you don't want them to know which pages you've visited on this site, please block their cookies separately as they will be on their respective domains and not ours.

Purchases

We make great efforts to ensure that prices are correct at the time of publication. However, mistakes do happen, pages can be cached, and you should not rely on a price unless we have accepted your payment in full.

All prices are, unless otherwise marked, inclusive of sales tax (VAT) and exclusive of delivery charges. You will be notified of all charges in full before payment is taken.

Please check information you send to us carefully, in particular information that is saved in your Paypal account. Once your order is confirmed on screen, you warrant to us that such details are correct. We cannot accept responsibility for any costs incurred by our receipt of incorrect information. For example, if an item is impossible to collect because the named recipient is unavailable to collect the parcel, we will not re-ship without charge. Additionally, but not exhaustively, if you give us an old delivery address, we will not ship a second item while the first languishes with the new occupier of your old address.

If after confirming your order you become aware of any mistakes, please contact us immediately. If you're lucky, you'll catch us before we send out your order so we can correct them.

We make no guarantees about dispatch speed but most orders are sent within one working day. In the case of customised or short-run titles this may be up to a week. We will notify you upon dispatch of your order so that you know it is on the way and, where relevant, furnish you with a tracking code. If we notice that your package is being held at a delivery depot and has not been collected, we may email you to tell you so in case you've missed a while you were out card.

Returns

Spineless Classics prints and other products are sold from this website as seen upon delivery. If you are dissatisfied with your purchase you may return it for any reason, in the same condition it was received and within 14 days of receipt, for a full refund. We commit only to refunding the cost of the print returned but will listen to and deal with any complaint you have. If you're genuinely disappointed (I bet you the shipping charge you won't be) we'll look after you. If you order twenty prints, let your kids wipe chocolatey fingers on them and then send them all back, be prepared for some "maximum extent permissable by law".

Company details

Spineless Classics is a trading name of Spineless Publishing Limited, company number 7506120. Registered offices are at The Granary, 4 Eton High St, Windsor SL4 6AS in the United Kingdom.

The price quoted on the site is inclusive of VAT at the current rate. Our VAT registration number is 121757035. VAT is not charged on orders ordered from, and shipped to addresses located, outside the European Union and United Kingdom.

Law and jurisdiction

These terms and conditions should be interepreted according to, and any dispute will be subject to, the laws of England.